ShopNobs > Privacy
Dear customers, despite the COVID-19 crisis, our small company remains open. We are looking forward to your online orders! Please note that the option "pick up goods on site" is temporarily unavailable. For orders over CHF 80.-, delivery in Switzerland is free of charge.
We take great care to protect your data and your privacy. In this declaration, we would therefore like to inform you about the collection and use of individual details on the personal or factual circumstances of a certain or definable natural person («personal data») in the context of the use of our websites.
1. User's consent
Please note that by visiting and using our websites, you consent to the processing of your personal data within the scope of this declaration and the applicable data protection laws.
2. Contact person
If you have any questions or messages concerning your personal data, please do not hesitate to contact us. You can reach us as follows:
Hans NOBS & Cie AG
T +41 31 869 02 66
3. Anonymous data collection
You can visit our websites without giving any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that does not allow us to draw conclusions about your person.
4. Processing of personal data
We only collect the following data within the scope of your customer profile:
|a)||All information that you provide explicitly in the context of an enquiry or order (name, address, telephone number, e-mail, ordered goods, etc.);|
|c)||Browser version and browser type used;|
|d)||Date & time of the inquiry or order;|
|e)||The password created by you;|
|f)||Fees and benefits in connection with an order;|
|g)||A possible affiliation identity or link identity (with this we can determine that you have joined us from a possible partner platform);|
|h)||The payment method you have chosen, the transaction status of the order and the invoice currency.|
We do not create any personality profiles on the websites and do not collect or process any particularly sensitive personal data (e. g. on religious, political or ideological views, health status etc.).
5. Use of your personal data & disclosure to third parties
The processing of your personal data on the websites is carried out exclusively in the context of a request or order submitted by you, to correct or improve our websites and, if necessary, for internal statistical purposes.
Your data will not be passed on to third parties via the websites without your express consent. Excluded from this are only our service partners, which we need for the completion of the contractual relationship (e.g. Payment System Providers for payments by credit card or PayPal, carriers for the dispatch of your goods, authorities in the context of collection measures, etc.). In these cases, we strictly observe the provisions of the applicable data protection laws. The scope of data transmission is limited to a minimum.
Our websites use so-called cookies in several places. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser and offer you services. Cookies do not contain any personal data. However, it may be possible for a cookie to be associated with a specific user record.
You have the option of rejecting cookies or configuring your browser to notify you each time our websites attempt to set a cookie. However, this may lead to the fact that certain services of our websites are not or only partially sufficient.
For more information about cookies (including instructions on how to block them), see http://www.allaboutcookies.org/
7. Storage of your personal data
Your personal data collected as part of the activities in the web shop will be stored exclusively and completely on servers located in Switzerland. The servers are protected as well as possible against unauthorized access by third parties. Passwords are specially encrypted to protect the integrity of your password, even in the event of unauthorised access.
The creation, modification, export and deletion of personal data is logged historically by the shop system, but not the mere view of existing data sets.
8. Information, correction, transfer
You can view your data in your customer account on the websites at any time. You can change your e-mail address and password yourself at any time. You can edit your address details before completing an order.
You also have the right to request the free transfer of your personal data to a third party. Please note, however, that we cannot adapt your data record to any special format requirements of a third party and under no circumstances transfer your order history or passwords.
9. Revocation and deletion
In case of a request for deletion we will block your profile. Please note, however, that we are obliged under commercial and tax law to keep order receipts for at least 10 fiscal years. We can therefore neither delete nor process the personal data contained in these documents. Your request for cancellation is therefore only valid to this extent for future processing.
If orders are still pending at the time of receipt of your revocation and cancellation request, your personal data will be processed until the complete completion of the contract. Your revocation under data protection law expressly has no influence on the execution of existing contractual relationships and is not considered an extraordinary reason for termination.